Shifting the Focus: How to Adopt a User-Centric Approach
By Ryan Lascano
As designers we are problem solvers. It’s our responsibility to dig deeper into our assignments and find the real underlying problems we are tasked with solving. Part of the puzzle is accomplishing the goals of our clients, the other half is meeting the needs and desires of the end user. We are problem-solving for the users as well, discovering and designing the the best way for them to engage products, services and interactions of all sorts.